If you’re flying on Virgin America for the Thanksgiving holiday, be prepared to wait on hold for a long time according to a study released today by STELLAService. The results were highlighted on CNN’s OutFront with Erin Burnett tonight, as well as outlets like Huffington Post, Consumerist, and The Street.
PKPR Client: STELLAService
Dedicated to helping consumers make more informed online shopping decisions, STELLAService is the first and only independent provider of customer service ratings for online retailers. Using its proprietary, rigorous evaluation system, STELLAService rates thousands of retailers each year across a broad array of criteria, including usability and online tools, shipping and returns and customer support.
Learn more about STELLAService →
