YOU’VE GOT MAIL… not that it’s helpful
Next time you’ve got a question while shopping online, think twice before firing off an email if you are expecting a helpful answer.
Read More →Tag: Online Sales
CNBC on the “Zagats of Customer Service”
Need we say more. In a profile of STELLAService, CNBC’s Courtney Reagan calls the company “the Zagats of customer service.”
Read More →STELLAService on CNN
If you’re flying on Virgin America for the Thanksgiving holiday, be prepared to wait on hold for a long time, according to a STELLAService study.
Read More →STELLAService on NY1
Asa Asks STELLAService on NY1 from The STELLA Team on Vimeo. NY1 profiles STELLAService.
Read More →
STELLAService in Real Simple
PKPR secured a perfect placement for STELLAService in the November issue of Real Simple (circulation 1.9 million).
Read More →
Retailers Ditching Automated Phone Menus?
A new study released today brings good news for consumers fed up with being forced into the abyss of automated phone menus.
Read More →STELLAService Survey Makes Headlines
OfficeDepot.com and SierraTradingPost.com do not like to make their customers wait, according to a major new study by STELLAService.
Read More →STELLAService in TechCrunch
PKPR is proud to announce that we are now representing STELLAService, the first independent customer service ratings provider for online retailers.
Read More →