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Tiger Party

An estimated one billion people worldwide watched the 2021 New Year ball drop and countdown in Times Square.

Holidays are around the corner

Just in time for Free Shipping Day, STELLAService released the average shipping times for the top 25 internet retailers.

STELLAService Facebook Survey on CNN

Many retailers still need to refine their social media manners, as proven by one our surveyed where many failed to respond to customer service questions.

STELLAService Rules Holiday Coverage

STELLAService finished 2011 with a bang, garnering coverage near and far for its studies of the retailers with fastest shipping, call support, and refunds.

STELLAService on CNN

If you’re flying on Virgin America for the Thanksgiving holiday, be prepared to wait on hold for a long time, according to a STELLAService study.

Webby Awards Turn 15

PKPR has represented The Webby Awards since they began in San Francisco in 1997. Now, we celebrate the 15th Annual Webby Awards.

STELLAService in TechCrunch

PKPR is proud to announce that we are now representing STELLAService, the first independent customer service ratings provider for online retailers.

Apps Get Webby Love

Kicking off its 15th year celebrating the best of the Internet, The Webby Awards is expanding its mission.

Webby Awards on CNN

You can follow the Wall Street Journal’s live-tweeting of the ceremony here or watch all of the winners.